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FAQ

WHAT CURRENCY ARE PRICES AT DGART.SHOP?

All prices online are displayed in Australian Dollars (AUD)

DO I NEED TO REGISTER TO SHOP WITH DG ART ONLINE BEFORE I CAN ORDER?

You are able to purchase as a guest, however by creating an account to shop on DG ART, all your contact shipping and payment details will be saved and ready for your next purchase, as well as view your order history and more.

WHAT PAYMENT OPTIONS ARE AVAILABLE AT DGART.SHOP?

We provide you the opportunity to make online payments, through Paypal, the easiest and safest way to make payments online. Paypal does not release your credit card details to the merchants, thereby ensuring highest level of security for you. You are required to make complete payment for the product as well as delivery charges, before we dispatch your ordered products to the billing address provided to us. We do not accept Cash on Delivery (COD).

Currently we do not accept payments made by any means other than Paypal. However, if you wish to pay for the products using cheque, money transfer or any other means not specified on this website, please contact to enquire about the option.

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

Once an order has been placed and payment confirmed, we cannot change or cancel your order - this includes the delivery address. If you no longer require the items in your online order, you can return any item eligable under our RETURNS & EXCHANGES

MY ORDER IS A GIFT, CAN I GET A GIFT RECEIPT INCLUDED?

A tax invoice is included with each order, which does show pricing, we are unable to exclude this from deliveries.

CAN I GET MY ORDER GIFT WRAPPED?

Yes

THE ITEM I’M INTERESTED IN PURCHASING IS OUT OF STOCK, WHAT CAN I DO NOW?

If DGART.SHOP has sold out of an item you are interested in purchasing, you can CONTACT US and pre-order it.